AI Assistants

The Question You
Missed At 11pm
Was A Sale.

We build AI chat assistants and voice phone agents that answer your customers around the clock — trained on your business, honest about what they don't know, and handing off to a human the moment it matters.

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What We Build

Two Kinds Of Assistant

Both are built the same way — on your content, in your tone, with a clear path to a human being.

💬

Website Chat Assistant

A chat widget on your site that actually knows your business — not a decision tree that frustrates people into leaving.

  • Answers product, pricing and policy questions instantly
  • Qualifies leads and captures contact details
  • Books calls straight into your calendar
  • Escalates to a human with the full conversation attached
  • Trained on your docs, catalogue and past support replies
📞

Voice Phone Agent

An AI that picks up the phone. For businesses losing money to missed calls and voicemail nobody returns.

  • Answers inbound calls day and night
  • Takes bookings and appointment requests
  • Screens and routes callers to the right person
  • Makes outbound follow-up and reminder calls
  • Full transcript and summary after every call
In Practice

What It Sounds Like

Hi — do you ship to Ireland, and how long does it take?
Yes, we ship to Ireland. Standard delivery is 3–5 working days at €6.95, free over €75. Want me to check stock on something specific?
The walnut desk, in oak instead
The oak finish is in stock in the 140cm and 160cm. The 180cm is back on the 24th. Shall I hold one for you, or put you through to Sarah to talk sizing?

Grounded in your real inventory and policies. When it doesn't know, it says so and fetches someone who does — it never invents an answer.

How It Works

Live In Weeks,
Not Quarters

1
Scope
We work out what it must handle, what it must never do, and when it hands off.
2
Train
We feed it your docs, catalogue, policies and real past conversations.
3
Test
You try to break it. We tighten the guardrails until you can't.
4
Launch
Live on your site or phone line, with transcripts you can review.
FAQ

Fair Questions

That's the risk everyone should ask about. We ground the assistant in your own content and constrain what it's allowed to answer, so when a question falls outside what it knows, it says so and offers a human instead of guessing. We test this deliberately before launch — trying to make it invent an answer is part of the process.
Yes. We build assistants that identify themselves. Pretending to be a person backfires the moment someone notices, and in some places it's a legal problem. Being upfront costs nothing and customers are fine with it when the answers are good.
It hands off — to your inbox, your phone, or a booked call — and passes the whole conversation along so your customer never has to repeat themselves. Handoff is designed first, not bolted on.
No. The chat assistant drops into an existing site whatever it's built on, and the voice agent works off your phone number regardless of who built anything. Plenty of this work is standalone.
It depends on how much the assistant needs to know and how many conversations it handles, so we quote per project rather than posting a number we'd have to caveat. Tell us what you want it to do and you'll get a fixed price before anything starts.

Want to see one running on your business?

Tell us the questions your customers ask most. We'll show you how an assistant would handle them before you commit to anything.

Get a Quote →